Returns & Exchanges

At Mamaearth, we strive to ensure your beauty and wellness journey is seamless, offering a hassle-free 7-day return policy for products that arrive damaged, defective, or incorrect. We are committed to providing you with the purest natural care and will ensure any concerns are resolved swiftly to maintain your trust.

Return Process

• 1.
  Initiate Request

  Log into your Mamaearth account and navigate to the 'My Orders' section to select the items you wish to return within 7 days of delivery.

• 2.
  Upload Proof

  Provide clear images or a short video of the product and its packaging to help our team verify the damage or discrepancy for a faster approval process.

• 3.
  Quality Check

  Once your request is approved, our delivery partner will pick up the item; please ensure the product is unused, sealed, and in its original packaging.

• 4.
  Refund Processing

  After a successful quality inspection at our warehouse, your refund will be initiated to your original payment method or Mamaearth wallet within 5-7 business days.